Table of Contents
About Goanna Solutions
What does Goanna Solutions do?
Goanna Solutions delivers staffing, technology and digital services to government and enterprise clients across Australia. We help organisations access skilled professionals, implement and support technology solutions, deliver complex programs and projects, and meet their digital transformation objectives. Our six service areas are: Staffing & Workforce Solutions, Digital & Technology Services, Program, Project & Delivery Services, AI & Automation Solutions, Cybersecurity & Risk, and Technology Products & Licensing.
Is Goanna Solutions Indigenous-owned?
Yes. Goanna Solutions is 100% Indigenous-owned and operated. The company was founded by Corey Brown, a Gamilaraay and Dunghutti man from Northern NSW.
We are certified by Supply Nation, confirming that Goanna Solutions is at least 51 per cent owned, managed and controlled by Indigenous Australians.
We are also an Assured member of the NSW Indigenous Chamber of Commerce (NSWICC).
What does it mean to be Supply Nation certified?
Supply Nation is Australia’s leading directory of verified Indigenous businesses. Supply Nation certification involves a rigorous verification process confirming Indigenous ownership, management and control. Certification provides assurance to buyers that they are engaging a genuine Indigenous business. Our certification commenced on 17 December 2025 and is subject to ongoing compliance audits.
When was Goanna Solutions established?
Goanna Solutions was established in 2018.
Where is Goanna Solutions based?
Our office is located at Level 2, 27 Cope Street, Redfern NSW 2016. While we are based in Sydney, we deliver services nationally across metropolitan, regional and remote locations throughout Australia. We have also supported clients internationally, including placements in Europe, New Zealand, Canada and the United States.
What is Goanna Solutions’ ABN?
Our ABN is 20 625 496 031.
Is Goanna Solutions a social enterprise?
Yes. As a social enterprise, we are equally focused on commercial outcomes and social impact. Every engagement contributes to creating pathways for First Nations people in the digital economy, building a pipeline of Indigenous talent with digital skills, and using technology to celebrate and strengthen culture. Our mission is to combine commercial expertise with social purpose, ensuring that clients achieve measurable business outcomes while communities benefit from lasting social and economic value.
What is Goanna Solutions’ social impact focus?
Our social impact work centres on three pillars:
Pathways into Digital Careers — We create awareness and build opportunities for First Nations people to pursue careers in the digital sector through mentoring, employment opportunities and partnerships.
Collaborative Talent Development — We work with communities, education providers and employers to build a pipeline of digitally skilled First Nations people, ensuring individuals gain both technical expertise and workplace readiness.
Celebrating Culture through Technology — We seek opportunities to use digital technology in ways that celebrate, share and support First Nations culture, including projects that highlight Indigenous knowledge systems and strengthen community connections.
Clients and Experience
Who are your clients?
We work with government agencies, corporations and not-for-profit organisations across Australia. Our government clients include the Australian Taxation Office, NSW Department of Customer Service, NSW Education Standards Authority, TAFE NSW, Queensland Department of Communities, Housing and Digital Economy, and the Public Record Office Victoria. Our corporate clients include IBM, EY, Deloitte, KRA, ANZ Bank and Coles. We also work with community and not-for-profit organisations including The Sunrise Project and various Indigenous community organisations.
What industries do you have experience in?
Our experience spans multiple sectors including federal government, state government, local government, professional services, education and training, financial services, retail, technology, and the not-for-profit sector.
Do you have case studies of your work?
Yes. We have detailed case studies covering a range of engagements
Full case studies are available on request from our Capability and Experience page.
Do you work with small businesses or only large organisations?
While much of our experience is with government agencies and large enterprises, we work with organisations of all sizes. Our services can be tailored to suit the scale and context of each client’s needs.
Do you work in regional and remote areas?
Yes. We have significant experience delivering staffing and technology services across metropolitan, regional and remote locations throughout Australia. We understand the logistics, planning and local knowledge required to deliver effectively outside capital cities.
Do you work outside Australia?
Our primary focus is Australia, however we have supported clients with international requirements. For example, our recruitment services work has included placements in Europe, New Zealand, Canada and the United States.
Procurement and Engagement
What government panels are you on?
Goanna Solutions is an approved supplier on multiple Australian Government and State Government procurement panels including:
Australian Government
- BuyICT Panel — ICT products and services
- Digital Marketplace — Digital and ICT services
- Whole of Government People Panel — Recruitment and workforce services
- Future Fund Recruitment Panel — Specialist recruitment services
NSW Government
- Recognised supplier across ICT and related services procurement arrangements
Local Government
- Local Government Procurement (LGP) First Nations Procurement Scheme
These panel memberships enable government agencies to engage Goanna Solutions efficiently under pre-established terms and conditions.
Can engaging Goanna Solutions help us meet our Indigenous procurement targets?
Yes. As a Supply Nation certified Indigenous enterprise, engagements with Goanna Solutions count towards Commonwealth Indigenous Procurement Policy (IPP) targets, State Government Aboriginal procurement policies, and organisational Reconciliation Action Plan (RAP) commitments. We can provide certification documentation to support your reporting requirements.
How does engaging an Indigenous supplier support our RAP?
Reconciliation Action Plans typically include commitments to increase procurement from Indigenous businesses. Engaging Goanna Solutions directly contributes to these commitments. Beyond the procurement transaction, partnering with us supports broader reconciliation objectives by contributing to Indigenous economic participation, employment and capability development.
Can you help us identify opportunities for Indigenous procurement?
Yes. We can work with your procurement team to identify where our services align with your requirements and how engagement with Goanna Solutions could be structured to support your Indigenous procurement and supplier diversity objectives.
What is the best way to engage Goanna Solutions?
You can contact us via the contact form on our website or call us on 1300 596 885. For government clients on relevant panels, you can engage us directly through the applicable procurement arrangement. We’re happy to have an initial conversation to understand your requirements and recommend the most appropriate engagement model.
Do you respond to tenders?
Yes. We regularly respond to government and private sector tenders. We have experience with Commonwealth, State and Local Government procurement processes and can respond to approaches to market, requests for quote and requests for tender.
Staffing & Workforce Solutions
What types of roles do you recruit for?
We recruit across technology, digital and professional services domains. This includes ICT support and service desk roles, software developers, project managers, business analysts, cybersecurity specialists, data analysts, cloud engineers, network engineers, and a range of other technical and professional roles. We also recruit for executive and senior leadership positions.
Do you offer permanent recruitment?
Yes. We provide permanent recruitment services including targeted search, screening, shortlisting and selection support. We work with clients to understand role requirements, organisational context and cultural fit to identify candidates who will deliver long-term value.
Do you provide labour hire services?
Yes. We provide fully compliant labour hire services for project-based, campaign and ongoing requirements. Our labour hire arrangements are aligned with client policies and modern award requirements. We hold labour hire licences in Queensland, Victoria and the ACT.
What is workforce augmentation?
Workforce augmentation is the provision of additional skilled resources to supplement your existing team, typically for programs, projects or periods of increased demand. We can provide individual specialists or multi-person teams depending on your requirements. This model allows organisations to scale capacity up or down without the overhead of permanent recruitment.
Do you handle onboarding and compliance?
Yes. We manage candidate onboarding, documentation, employment checks, compliance management and payroll administration. This approach reduces the administrative burden on client organisations and ensures that workers are job-ready from day one.
What checks do you conduct on candidates?
Our screening processes include verification of qualifications, credentials and experience, reference checks, and relevant background checks such as police checks and Working with Children checks where required. Specific check requirements can be tailored to client and role requirements.
Do you provide a guarantee on placements?
Yes. We offer a replacement guarantee for permanent placements in the event that a candidate leaves prematurely. Terms and conditions apply and can be discussed as part of the engagement.
Can you provide Indigenous candidates?
With Indigenous people making up between 3% and 5% of the Australian population, along with a legacy of exclusion and constrained economic and educational opportunity – there are fewer First Nations people in and around the digital and technology sector than we would like. In fact, our whole reason for existing is to bring First Nations people into the digital economy and support them to thrive.
We actively work to identify, develop and place Indigenous candidates. Through our social impact focus, we are building pathways for First Nations people into technology and digital careers. However, we do not exclusively place Indigenous candidates — we focus on matching the right candidate to each role based on skills, experience and fit.
Digital & Technology Services
What digital services do you provide?
Our digital and technology services include custom software development, platform configuration and implementation, system integration, ICT infrastructure design and deployment, cloud architecture and deployment, end-user computing and device management, managed IT services and service desk capability, and digital marketing execution services.
What platforms do you work with?
We have experience across a range of platforms and technology ‘stacks’. This includes Microsoft (365, Power Platform, Power BI, Azure), Amazon Web Services, Google (Workspace, GCP, AI Studio/Gemini) along with a wide range of systems and technologies. Our approach is platform-agnostic — we recommend and implement solutions based on client requirements, existing environments and fit for purpose.
Do you build custom software?
Yes. We provide custom software development services including application design, development, testing and deployment. We also configure and extend existing platforms and applications to meet specific business requirements.
Do you provide managed IT services?
Yes. We offer managed IT support and service desk capability including ongoing operational support, issue management, and continuous improvement. This can include Level 1-3 technical support, on-site resources, BAU fulfilment and IMAC services.
What infrastructure services do you provide?
Our infrastructure services include large-scale hardware and software rollouts, network and cabling installation, staging and imaging, IMAC (Install, Move, Add, Change) services, rack installation and remediation, wireless network deployment, and ongoing maintenance and break-fix support. We deliver across single sites and multi-site programs with coordinated logistics and project management.
Can you support technology deployments across multiple sites?
Yes. We have significant experience with multi-site technology deployments. Our approach includes coordinated logistics, consistent delivery processes and project management to ensure identical, high-quality results across all locations with minimal disruption to operations.
Do you provide website design and development?
Yes. Our digital marketing execution services include website delivery and configuration, digital campaign execution, and platform configuration and optimisation.
Program, Project & Delivery Services
What program and project services do you offer?
We provide planning, governance and delivery support for complex initiatives. This includes strategic planning and investment advice, feasibility studies and options analysis, business case development and funding submissions, requirements definition and solution scoping, procurement strategy and tender support, program and project management assistance, stakeholder engagement, communications and change management, and quality assurance, assurance frameworks and reviews.
Do you write business cases?
Yes. We support business case development including problem definition, options analysis, cost-benefit analysis, risk assessment and recommendation development. Our business cases are structured to meet government investment framework requirements where applicable.
Can you help with grant applications?
Yes. We provide grant writing and funding submission support, helping organisations to develop compelling applications that clearly articulate objectives, approach, outcomes and value for money.
Do you provide project managers?
Yes. We can provide experienced project managers either as part of a broader delivery engagement or as individual workforce placements. Our project managers have experience across government, regulated and enterprise environments.
What is your approach to project delivery?
Our delivery approach is structured, pragmatic and transparent. We work with sponsors and delivery teams to clarify objectives and constraints, build a defensible foundation through proper feasibility and requirements work, support procurement and mobilisation, embed appropriate governance and reporting mechanisms, and support delivery through to transition or handover.
Do you provide independent assurance or review services?
Yes. We provide quality assurance, assurance framework design and independent reviews. We can support organisations preparing for audit, assurance or gateway reviews, or provide independent assessment of program and project health.
AI & Automation Solutions
What AI and automation services do you offer?
We provide practical, outcomes-focused support including process mapping and opportunity identification, AI advisory and tool selection, workflow automation design and implementation, AI-assisted analysis and decision support tools, AI assisted workflows, system integration, and governance and responsible use guidance.
How do you approach AI projects?
We take a consultative approach that starts with understanding how your organisation actually works — including current processes, constraints, risks and decision points — before recommending or implementing any AI or automation solutions. Rather than deploying technology for its own sake, we work alongside teams to identify where AI-enabled tools can genuinely add value.
Can you help us identify where AI could add value?
Yes. Our process mapping and opportunity identification service maps existing processes to identify manual effort, bottlenecks and decision points where automation or AI-assisted tools could deliver meaningful value. This provides a clear, prioritised view of opportunities before any implementation investment.
Do you help with AI governance?
Yes. We place strong emphasis on governance, transparency and responsible use. We help organisations understand both the capabilities and limitations of AI-based tools, and ensure that AI and automation solutions are practical, explainable, secure and aligned with organisational objectives, regulatory expectations and client needs.
What workflow automation do you provide?
We design and implement workflow automation solutions that reduce repetitive manual tasks and improve consistency and efficiency. This includes automation using Microsoft Power Platform and other enterprise automation tools (including N8N, Make, Google AI Studio), integrated with existing systems and platforms.
Cybersecurity & Risk
What cybersecurity services do you provide?
Our cybersecurity services include cybersecurity assessments and maturity reviews, security uplift programs and control implementation, risk management and governance support, vendor and supply chain risk assessment, policy and procedure development, and alignment with relevant government and industry frameworks.
What is your approach to cybersecurity?
We focus on practical uplift, governance and assurance rather than fear-based messaging or technology for its own sake. We help organisations understand their cyber risk in context and take proportionate, defensible action to improve security. Our recommendations focus on what is achievable, effective and defensible given operational constraints and risk appetite.
What cybersecurity frameworks do you work with?
We work with relevant government and industry frameworks including the Australian Government Information Security Manual (ISM), Essential Eight, NSW Cyber Security Policy, SOC2 and other frameworks as applicable to client context and regulatory requirements.
Do you conduct vendor risk assessments?
Yes. We have specific experience in vendor and supply chain cybersecurity risk assessment. Our work with NSW Government involved a structured program of vendor risk assessments using an industry-leading platform to centralise vendor data and ensure compliance with policy requirements.
Can you help us prepare for a cybersecurity audit?
Yes. We provide assurance support including preparation for audit, assurance and independent review. We help organisations structure evidence and documentation to support oversight requirements and demonstrate appropriate cyber risk management.
Do you implement security controls?
Yes. Beyond assessment and advice, we support practical uplift programs including the implementation of selected security controls, aligned with operational constraints and prioritised by risk and feasibility.
Technology Products & Licensing
Can you supply hardware and software?
Yes. Through our Technology Products & Licensing service, we supply hardware, software licences and vendor technology solutions via established reseller and distributor arrangements.
What hardware do you supply?
We supply end-user devices, peripherals, infrastructure hardware and networking equipment through approved vendor and distributor channels.
What software can you provide?
We supply commercial software licences and subscription-based platforms, including licence renewals, expansions and ongoing subscription management.
Can you bundle product supply with services?
Yes. We can combine product supply with delivery or support services where appropriate. For example, an infrastructure deployment project might include supply of hardware, cabling and access points alongside installation and configuration services. Responsibilities for supply, implementation and ongoing support are clearly defined to avoid ambiguity.
Do you manage licence renewals?
Yes. We can manage licence renewals and expansions across existing platforms as part of an ongoing supplier relationship.
Compliance and Assurance
What insurances does Goanna Solutions hold?
We maintain comprehensive insurance coverage including Professional Indemnity, Public Liability, Information Technology Liability, and Management Liability insurance. Certificates of currency can be provided on request.
Do you hold workers compensation coverage?
Yes. We maintain workers compensation coverage across New South Wales, Queensland, Victoria, Tasmania, WA, ACT and South Australia.
Are you licenced for labour hire?
Yes. We hold labour hire licences in Queensland, Victoria and the ACT. Our labour hire operations are fully compliant with relevant licensing requirements.
Are you compliant with workplace laws?
Yes. We operate under full compliance with the Fair Work Act, modern awards and workplace safety regulations. Our employment practices are designed to ensure workers are engaged correctly and protected appropriately.
What is your approach to information security?
Our data management and privacy practices are aligned with ISO 27001 standards and the Australian Privacy Principles. We take information security seriously and implement appropriate controls to protect client and candidate data.
How do you approach quality and delivery assurance?
Our services are backed by robust processes including candidate vetting, reference and credential checks, and performance monitoring for staffing services. For delivery services, we apply structured governance, risk management and compliance monitoring appropriate to the engagement. Our approach is designed to be structured, assured, transparent and adaptive.
Working with Goanna Solutions
How do I contact Goanna Solutions?
You can contact us by phone on 1300 596 885 or via the contact form on our website. Our office is located at Level 2, 27 Cope Street, Redfern NSW 2016.
What happens when I make an enquiry?
When you contact us, a member of our team will respond to understand your requirements and discuss how we might be able to help. We’ll recommend the most appropriate engagement model and, where relevant, provide information on applicable procurement arrangements.
Do you provide obligation-free consultations?
Yes. We’re happy to have an initial conversation to understand your situation and discuss whether and how we might be able to assist. There’s no obligation and no cost for an initial discussion.
Can I download your Capability Statement?
Yes. Our Capability Statement is available for request from the Capabilities & Experience page of our website. The document provides a comprehensive overview of our services, experience, certifications and credentials.
How can I stay updated on Goanna Solutions news?
You can follow us on LinkedIn for updates on our work, team and insights. Our Insights page also features articles and perspectives on topics relevant to our services and sectors.
Are you open to partnership opportunities?
Yes. We’re open to discussing partnership and collaboration opportunities with organisations whose capabilities and values complement our own. Contact us to start a conversation.