1. Introduction
Goanna Solutions Pty Ltd (ABN: 20 625 496 031) (“we,” “us,” “our,” or “Goanna Solutions”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://goannasolutions.com (the “Website”), and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website or services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
• Contact us through our contact form (Full Name, Email Address, Phone Number, and Message)
• Apply for employment or register as a job candidate (name, contact details, resume, qualifications, employment history, and skills)
• Subscribe to our newsletter or marketing communications (email address)
• Interact with our Website through cookies and analytics tools
For job candidates, we collect information you voluntarily provide to assist in placing you in suitable roles within our organisation and with our client organisations.
3. Information Collected Automatically
When you visit our Website, certain information is automatically collected, including:
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• IP address
This information is collected through Google Analytics and similar tracking technologies to help us understand how our Website is used and to improve user experience.
4. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and provide customer support
• To send you marketing materials and newsletters (only if you have consented)
• To match job candidates with suitable employment opportunities
• To improve and optimise our Website and services
• To comply with legal obligations
• To prevent fraudulent activity and enhance security
5. Job Candidate Data
If you provide information as a job candidate, we will use your personal information to:
• Assess your suitability for current and future roles within Goanna Solutions
• Present your information to our client organisations for potential employment opportunities
• Maintain communication regarding available positions
• Keep your information on file for future opportunities
Your information will only be shared with relevant client organisations when there is a potential suitable role match. We will not share your information without your consent, except as required by law.
6. Marketing Communications
If you opt in to receive marketing materials and newsletters, we will use your email address to send you:
• Company news and updates
• Service announcements
• Promotional offers
• Industry insights and resources
You may unsubscribe from these communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our Website to:
• Remember your preferences
• Track Website usage through Google Analytics
• Improve user experience
We do not use third-party tracking cookies or advertising cookies beyond what is default with WordPress. You can control cookie settings through your web browser.
8. Data Storage and Security
All personal information collected through our Website is stored securely in Australia. We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Job candidate information is retained for up to 2 years to facilitate future employment opportunities, unless you request deletion earlier.
9. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Service providers who assist us in operating our Website and conducting our business (under strict confidentiality agreements)
• Client organisations, when you are being considered for employment opportunities (with your knowledge)
• Government agencies if required by law
10. Your Privacy Rights
Under the Australian Privacy Act 1988, you have the right to:
• Access your personal information and request copies
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us at hi@goanna.group or call 1300 596 885.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Goanna Solutions Pty Ltd
Level 2, 27 Cope Street
Redfern NSW 2016
Australia
Email: privacy@goanna.group
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 424
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Website and updating the “Last Updated” date below.
Last Updated: January 2026